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FREE Exchanges - We will pay for return shipping when you exchange your equipment for
equipment worth 50% of the value. NO Restocking fee! Except for out of country orders.
- Returns - The customer is responsible for return shipping and will be charged a 10%
restocking fee.
- Contact the Returns Department for a Return Merchandise Authorization Number (RMA)
at 1-
800-932-0685
- Returns received without an RMA will be sent back to the customer, no exceptions.
- Equipment must be in the same condition as when they were shipped. No credit will be
given for damaged returns. Damages include water marks, loose threads, pulls in the
neoprene, animal hair, human hair, stains, burns and odors.
- If you need to return an item please use our Live Support Link below. You will be issued an
RMA and instructions on how to send your tapestry back to us.
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If you have any questions please feel free to use our Live Support or fill out the form below.
Contact the Returns Department
If for any reason you wish to return your product, please completely fill out the form below and return
instructions will be emailed to you. For Returns: The subject should be your Order Number.
You must be issued a RMA# before you return your product. We will credit your account within 48
hours of receiving your return. |
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